Bilingual Business Development Representative

Mac Haik Chevrolet is one of the highest-volume Chevrolet dealerships in Houston. Our used car location on Gessner carries a wide selection of used cars, trucks, and SUVs from many makes. We’re looking for a bilingual BDR to help us connect with more of our community in the language they’re most comfortable speaking.

What You’ll Do

• Respond quickly to internet leads, phone calls, texts, and chat in English and Spanish about our used vehicle inventory
• Answer basic questions about vehicle availability, trade-ins, and financing options, and set appointments for customers to see and drive the vehicle
• Confirm appointments and follow up with no-shows
• Follow up with customers who haven’t purchased yet or who need a next step
• Keep detailed, accurate notes in our CRM
• Hand customers off smoothly to the sales team and keep them updated
• Hit daily activity goals for calls, texts, emails, and appointments set

What We’re Looking For

• Fluent in English and Spanish, both speaking and writing (required)
• Automotive BDC, sales, or call center experience preferred, but we’ll train the right person
• Friendly, upbeat, and confident on the phone
• Comfortable with computers, texting platforms, and CRM software
• Organized, with strong follow-up habits
• Competitive and motivated by goals and bonuses
• Valid driver’s license; able to pass a background check and drug screen

What We Offer

• Base pay plus uncapped bonuses for appointments shown and vehicles sold
• Paid training (automotive experience preferred)
• Health, dental, and vision insurance
• 401(k) match available
• Paid time off
• Employee discounts on vehicles, parts, and service
• Clear path to sales, BDC management, or other roles in the dealership

Schedule - 5 days/week, work Saturdays, 8-hour shifts

¿Hablas español? Buscamos una persona bilingüe para nuestra ubicación de autos usados en Gessner. Vas a atender a nuestros clientes por teléfono, texto y correo electrónico, y programar citas para que vean y manejen los vehículos. Ofrecemos capacitación pagada, salario base más bonos y beneficios completos. ¡Aplica hoy!